Privacy Policy
Your privacy matters to us.
Information We Collect
When you use Nifty Laundromat's services, we may collect the following information:
- Contact information such as your name, email address, phone number, and mailing address when you schedule a pickup, place an order, or contact us.
- Order information including service preferences, pickup and delivery addresses, and payment details.
- Usage data such as how you interact with our website, including pages visited, time spent, and referring URLs.
- Device information including browser type, IP address, and operating system for analytics and security purposes.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your laundry orders
- Schedule pickups and deliveries
- Communicate with you about your orders and our services
- Improve our website and customer experience
- Send service-related notifications
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Third-Party Services
Nifty Laundromat uses the following third-party services to operate and improve our business:
- CleanCloud — Our online ordering and scheduling platform. When you book a pickup or place an order, your information is processed through CleanCloud's secure systems.
- SpyderWash — Our in-store payment system. When you pay for machines using the SpyderWash app, your payment information is handled by SpyderWash.
- Google — We use Google Analytics to understand website traffic and Google Maps to display our location. Google may collect usage data in accordance with its own privacy policy.
Each of these services maintains its own privacy policy, and we encourage you to review them.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us:
- Email: Niftysupport@niftylaundromat.com
- Phone: (860) 944-8146
- Address: 88 Bridge St, East Windsor, CT 06088